Seriously good support with a personal touch! That's our promise to you.
Please include your account number or domain name when contacting for support.
Technical support issues should go to:
Sales and billing should be sent to:
We also have a ticket system in place which you can use to contact us. Login to your control panel to create a new Trouble Ticket and follow its progress as we deal with it.
Support is available Mon-Sun 10:00 – 00:00 GMT UK Time
“Banana Hosting will respond to all emails as soon as possible and usually within the hour. Should you have any complaints or suggestions, please email me personally at firstname.lastname@example.org. Thank you for choosing Banana Hosting and i hope you enjoy your stay!”
/Johnny Kattouf, Director of KIS LTD. Founder of Banana Hosting
To cancel your account and claim your 30day refund, email us and state your account username or domain and also if possible the reason for cancellation.
Alternatively login into your control panel and use the automated account deletion link.
Banana Hosting started out in 2002 as a search for a catchy and available domain name. It wasn’t easy! Finally i settled for BananaHosting.com, which i think is catchy, fresh and above all easy to remember!
Since then, Banana Hosting has been growing at an incredible rate for a new comer in the industry, attracting customers from around the world and even from other providers!
Banana Hosting is here to provide you with quality web hosting services no matter what your level. As a small web hosting company, we aim to provide a high level of customer support, working closely with you to ensure that your experience is the best that it can be. Whether you are hosting a personal site, a fan site or a small business site, Banana Hosting is the right choice.
Banana Hosting is a service of Kattouf Internet Services Ltd (Cyprus) and as of 16/11/2006 Banana Hosting is also a registered Community Trade Mark (CTM) in the European Union.
Banana Hosting provides you with a feature packed international web hosting service with that extra personal touch and are always there when you need us. We launched this service after a long extensive search for a good partner and good billing and administration software. We finally settled on a US firm to maintain the network infrastructure and H-Sphere from psoft.net for the software side. H-sphere is a very widely used web hosting control panel that allows you to easily manage every aspect of your Banana Hosting account.
Banana Hosting always puts YOU first, we will work closely with you on any project to offer our assistance and are flexible in terms of our business practices and will accommodate any new suggestions or customer requests. Banana Hosting is also a verified web host that accepts PayPal payments.
Hosting with Banana Hosting has many benefits.
The hosting service provided by Banana Hosting is secure, stable and carries a 30 day money back guarantee (for any reason but excludes domains). So go on, enjoy the benefits and switch to Banana Hosting!