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Email: support@bananahosting.com

Payment Information

30-day refund policy – no fixed-term contracts

Payment Information

Please read the following notes and payment instructions carefully before registering for an account.

 

Payment Instructions:

Please follow the instructions in the email invoices you received on how to pay your bill.

Please ALWAYS check the account balance after submitting a payment to ensure that you have been credited the correct amount and to prevent suspension.

Your balance can be viewed by logging into the control panel and clicking on Billing > Billing Statements on the left menu. A fully paid account should show a balance of $0.

To submit a payment click the payment link in your email invoice.

Please wait at least 20 minutes for your balance to be automatically updated. If it is still negative then please contact us immediately at info@bananahosting.com with a copy of the receipt.

Additional Payment Information:

If at anytime you need to add more fund to your account, (for example to purchase additional resources or to pay several months in advance) please click on Billing > Billing Profile > Scroll down and submit a payment.

Changing Billing Periods:

If you would like to switch from paying monthly to paying every 3 months or even yearly (saving you 20%), here are the steps to take:

1- Login to your control panel and on the first page click the “Change” icon next to “Billing Period”. On the next page select ‘Yearly’ and continue. The cost for the rest of your year will be displayed.

2- Using the method above, submit a payment to your account, and then go back to changing the Billing Period.

To pay by PayPal, our preferred method of payment:

Select “PayPal” as your pay method during registration or in your control panel create a PayPal profile.

To register for a PayPal account click here : www.PayPal.com

Other Notes:

  • Discount coupons must be entered during registration.
  • Invoices are automatically sent out every billing period by email.
  • You may switch the billing period between Monthly, Tri Monthly and Yearly or change the payment type through your control panel.
  • Yearly orders come with 20% discount.
  • 30 day money back guarantee applies to all hosting accounts.
  • There are no contracts, so membership can be cancelled at anytime.

Transfer an existing domain:

Choose this option if you already have a domain or if you would like to register it by yourself later.

Register without domain:

You won’t have a domain, DNS, web and mail services, but you will be able to use FTP service. Domains can be added later.

For further information please contact us.

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PHP/mySQL Admin


MS SQL Manager


30 day refund policy


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